Thursday, September 16, 2010

we spiked

we spiked yesterday and hit revenues which were 50% more than our average. it was wednesday and there was a slight rain. i don't know what was the cause of the spike in business but it sure was welcomed. we handled it great. we were well prepared and the flow was great. we had a great night and i can see how we can do this daily and also how it can be increased. we didn't have that great of lunch business and that can be improved with more signage and marketing. it's crazy with so many people out of jobs we can't get a sign person out to give us a bid or to show up when they say they're going to. some peoples word just means nothing now days. it's a real shame and its a detriment to our business world. some people believe that being late, re-scheduling or just not showing up at all is the norm today. i can't accept that. that's not my style or how i was raised and it pisses me off.
as i hand out the orders i can see alot of returning customers. we have great customer retention and i'm proud of that. we serve great food and a good price, fast and courteous and people appreciate it and come back again and again.
i want to get igtogo to the level of business that we hit yesterday as our new norm and strive to increase it. hard work pays off!
ciao,
john david dicapo

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